‘Stab in the heart’: Health care workers reflect on abuse they’ve faced during pandemic

BOISE, Idaho — By late September, Rikki Koberlein couldn’t take another day.

For months, she had been yelled and cursed at, called a “political pawn” and told she wasn’t doing her job properly.

As an intensive care unit nurse at West Valley Medical Center in Caldwell, Idaho, Koberlein said, “nursing is my calling.” But the abuse day after day, month after month, wore her down.

Twenty months into the coronavirus pandemic, health care workers are far from the days when they were widely viewed and treated as heroes on the front lines of the virus fight. The treatment from COVID-19

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